Your agents are talking.
Are you listening?
Every conversation your AI agents have — with customers, with tools, with each other — is invisible to you. Until now.
You built the agents. You have no idea what they're saying.
Voice Agents
Your Vapi or ElevenLabs agent spoke to 847 customers today. How many gave bad advice? You don't know.
Text Agents
Your LangChain bot handled 12,000 support tickets. How many responses violated policy? You don't know.
Video Agents
Your video agent ran 200 onboarding sessions. Was the messaging consistent? You don't know.
Perceive8 gives you ears and eyes on every agent conversation.
One platform. Every channel.
Text Agents
Chat logs, support tickets, JSONL exports, email threads, Slack/Teams bot conversations.
Audio / Voice Agents
Phone agents, voice bots (Vapi, ElevenLabs, Twilio), IVR systems, audio call recordings.
Video Agents
Video call agents, onboarding bots, avatar-based agents. Full multimodal analysis.
Plus human-to-human meetings, interviews, sales calls — the platform that covers everything.
Connected in minutes. Insights instantly.
Connect
Point your agent's output to Perceive8 via webhook, API, or a native integration. No code changes required for most platforms.
Analyze
Every conversation is transcribed, structured, and analyzed by Aria against your custom policy and playbook rules.
Alert
Get real-time notifications when agents go off-script, violate policy, show sentiment drops, or surface important signals.
Improve
Use aggregate analytics to identify patterns, retrain agent prompts, and benchmark performance over time.
Works with every agent stack.
Don't see your stack? Use our REST API — any agent that can make an HTTP call can connect to Perceive8 in minutes.
Know the moment something goes wrong.
Off-Script Detection
Get instant notifications when agents go off-script — mentioning unauthorized pricing, skipping required disclaimers, or deviating from approved responses.
Policy Violations
Define your rules in plain English. Get instant alerts when agents skip policy acknowledgments, fail to deliver legal disclaimers, or violate compliance requirements.
Sentiment & Quality Alerts
Monitor customer sentiment drops, unusual response patterns, repeated apology loops, and PII exposure risks — all flagged in real-time.
Measure every agent. Improve every conversation.
Quality Score
Per-agent quality scores aggregated across all conversations. Benchmark agents against each other.
Topic & Intent Mapping
What are your agents actually talking about vs. what they should be talking about?
Sentiment Analysis
Customer sentiment trends per agent, per channel, per time period.
Compliance Rate
What % of conversations followed your policy? Drill down to specific violations.
The only platform built for agent communications.
| Feature | Perceive8 | Otter.ai | Fireflies | Datadog | Langfuse |
|---|---|---|---|---|---|
| Text agent monitoring | ✓ | — | — | partial | partial |
| Voice agent monitoring | ✓ | — | — | — | — |
| Video agent monitoring | ✓ | — | — | — | — |
| Human meeting analysis | ✓ | ✓ | ✓ | — | — |
| Real-time alerting | ✓ | — | — | ✓ | partial |
| Self-hostable | ✓ | — | — | — | ✓ |
| No-code integrations | ✓ | — | — | — | — |
| Custom playbooks / policies | ✓ | — | — | — | — |
Datadog & Langfuse cover LLM token-level tracing. Perceive8 covers what those agents actually say — the conversation layer.
Simple, transparent pricing. Scale as you grow.
Every plan includes all 20+ playbooks plus full customization. Start free. Scale as you grow.
| Feature | Free | Starter | Most PopularPro | Business | Enterprise |
|---|---|---|---|---|---|
| Price | $0/mo | $49/mo | $119/mo | $299/mo | Custom |
| Action | Get Started | Get Started | Get Started | Get Started | Contact Sales |
| Usage Limits | |||||
| Monthly minutes | 30 | 500 | 2,200 | 7,500 | Custom |
| Monthly analyses | 5 | 50 | 200 | 750 | Unlimited |
| Monthly text credits | 500 | 2,500 | 10,000 | 35,000 | Custom |
| Max file size | 25 MB | 100 MB | 500 MB | 2 GB | Custom |
| Storage | 500 MB | 5 GB | 25 GB | 100 GB | 1 TB |
| AI Features | |||||
| Transcription & diarization | ✓ | ✓ | ✓ | ✓ | ✓ |
| Speaker voiceprints | — | Basic (5) | Full (15) | Full (50) | Unlimited |
| Sentiment analysis | — | — | ✓ | ✓ | ✓ |
| Emotion analysis | — | — | — | ✓ | ✓ |
| Text analysis (JSONL/TXT/CSV) | — | ✓ | ✓ | ✓ | ✓ |
| Custom playbooks | — | — | ✓ | ✓ | ✓ |
| Streaming | |||||
| Concurrent streams | 1 | 2 | 5 | 10 | Custom |
| Max stream duration | 1 hr | 2 hr | 4 hr | 8 hr | Custom |
| Platform | |||||
| API access | ✓ | ✓ | ✓ | ✓ | ✓ |
| Webhooks | — | ✓ | ✓ | ✓ | ✓ |
| SSO / SAML | — | — | — | ✓ | ✓ |
| Audit logs | — | — | — | ✓ | ✓ |
| Data retention | 7 days | 30 days | 90 days | 1 year | Custom |
| Support | |||||
| Support level | Community | Priority | Dedicated | Dedicated + SLA | |
Start monitoring your agents today.
No credit card required. Connect your first agent in under 5 minutes.