Elder care
The wellness call your family wishes you made.
Every check-in call with an elderly resident — watched for signs of confusion, isolation, and medication trouble. Escalated when it matters. Summarized for the family.
You're probably doing this with
Care workers writing notes after each call — accurate but lossy. A weekly summary that travels up but rarely down. Family members who only learn about a change when they visit. Or no structure at all, just the worker's own judgment.
What Perceive8 watches on every call
- Confusion indicators — time, place, and name disorientation
- Medication mentions — adherence, side effects, refill timing
- Isolation language — patterns in social references across calls
- Mood baseline — week-over-week sentiment compared to that resident's normal
- Physical complaint mentions — passing or repeated
- Family contact frequency — referenced or absent
One alert worth the subscription
If a resident shows both confusion indicators and isolation language in the same call, notify the family contact and the on-call nurse with a transcript excerpt.The family member who lives three time zones away knows the same day, not three weeks later.
Your Monday morning, after a week
Pricing
- HIPAA-aligned configuration available
- Multi-language support (English, Spanish, Hebrew, Russian)
- PHI and PII redaction by default
- No sales call
- Cancel anytime
- BAA available on request
What we're not
We're not a medical device, and we don't replace nursing judgment. We don't diagnose dementia or any other condition. We surface patterns that human care workers might miss between calls — and we treat every resident's voice with the same care your team does.
FAQ
- How is resident consent handled?
- Most US states require explicit consent for recording wellness calls. Perceive8's consent capture flow (available on HIPAA-adjacent accounts) lets you document verbal or written consent per resident, with revocation support. Your facility is responsible for compliance with your state's specific recording laws.
- What about residents with diminished capacity?
- For residents who cannot provide their own consent, consent from a legal guardian or healthcare proxy is required. Perceive8 supports proxy consent tracking in the consent management settings.
- Who has access to the recordings?
- Access is role-based. By default: facility admins, the assigned care worker, and any family contacts explicitly granted access. Perceive8 staff do not access recordings except to resolve a documented technical issue.
- Does Perceive8 support languages other than English?
- Yes. Transcription and analysis support English, Spanish, Hebrew, and Russian. Other languages are available on request. Quality varies by language — ask us for specifics before committing for a language-critical use case.