Every Sales Call, Support Ticket, and QBR.
One AI Brain.
SaaS teams live in conversations — demos, onboarding calls, support chats, renewal QBRs. Perceive8 transcribes, analyzes, and acts on every one of them: CRM updates, churn-risk alerts, product feedback themes, and coaching — automatically.
Your Revenue Lives in Calls Nobody Has Time to Review.
Without Perceive8
Demos, onboarding calls, and QBRs happen all day — but the insights stay locked in recordings nobody reviews.
- ✗ CRM fields left blank or guessed from memory
- ✗ Churn signals noticed at renewal, not at first complaint
- ✗ Product feedback scattered across 40 call recordings
- ✗ Coaching limited to 1% of calls a manager can listen to
- ✗ Renewal prep rebuilt from scratch every quarter
With Perceive8
Every conversation is transcribed, analyzed, and pushed where it belongs — CRM, Slack, your task board — in real time.
- ✓ Auto-filled CRM fields after every call
- ✓ Churn-risk alerts the moment sentiment drops
- ✓ Product feedback auto-tagged by theme and urgency
- ✓ Every call scored and coachable moments highlighted
- ✓ QBR summaries and renewal briefs generated automatically
Pipeline to Retention, Automated
Purpose-built for subscription businesses — from first demo to renewal, every conversation feeds your revenue engine.
Demo & Call Intelligence
Transcribes and scores every sales call. Objections, competitors, and next steps extracted automatically.
Churn-Risk Alerts
Detects dissatisfaction, competitor mentions, and usage complaints in CS conversations — alerted to Slack in real time.
CRM Auto-Sync
MEDDPICC fields, next steps, and follow-ups written to Salesforce or HubSpot after every call. No rep typing.
Product Feedback Themes
Clusters feature requests and complaints across all conversations, ranked by frequency and account value.
Call Coaching
Every call scored against your methodology. Top-rep moments surfaced as coachable clips for the whole team.
QBR & Renewal Briefs
Auto-generated business reviews: usage narrative, open risks, stakeholder sentiment, and renewal recommendation.
Aria — AI Revenue Agent
Ask Aria across every call: "Which enterprise deals mentioned pricing pain this month?" — answered with citations.
Real-Time Alarms
Live alerts when a prospect mentions a competitor, a legal red flag appears, or a champion goes quiet.
Voice-of-Customer Analytics
Trend dashboards across every conversation — sentiment, topics, and win/loss reasons by segment.
Meet Aria — Your AI Revenue Assistant
Aria has listened to every call your team has made. Ask her anything about your pipeline, customers, and churn risks — with receipts.
1. Acme Corp — VP Ops raised pricing concerns (QBR, Tue). Sentiment dropped 31%. Renewal in 45 days.
2. NovaRetail — champion Tom mentioned "evaluating alternatives" (support call, Wed).
3. Buildly — 3 unresolved tickets, escalation language detected.
4. Hexon — usage down 58% over 30 days; no response to last 2 check-ins.
Recommended plays are drafted for each. Want me to open them on the task board?
Next Step: Technical deep-dive with their data team, scheduled Thu 2pm
Decision Criteria: CSV export capability + SSO support
Economic Buyer: CFO (not yet engaged) — Tom offered intro
Competition: Mentioned Chorus-style call tools, "too expensive"
Amount: $42k ARR estimated from seat count
Pushed to Salesforce. 11 other calls from yesterday are also ready to review.
1. 📄 CSV/PDF export (14 mentions, $310k ARR) — flagged in 4 enterprise QBRs
2. 🔐 SCIM provisioning (9 mentions, $180k ARR) — 2 deals stalled on it
3. 📱 Mobile companion app (7 mentions, $45k ARR)
4. 🌍 EU data residency (5 mentions, $120k ARR) — compliance-driven
CSV export has the highest revenue exposure. It's already on your public roadmap — 3 customers weren't aware, follow-up drafts ready.
Get Started in 4 Simple Steps
Connect Your Calls
Import recordings, dialer, Zoom/Meet, or use our meeting bot. No rep workflow changes.
AI Analyzes Everything
Transcription, scoring, churn signals, and CRM field extraction — within a minute of hang-up.
Alerts Hit Your Tools
Churn risks, competitor mentions, and follow-ups flow into Slack, CRM, and your task board.
Renewals Close Themselves
QBR briefs and renewal narratives generated from the full history of every account.
Built for Teams Like Yours
Case studies from early-access customers will be published here as they go live.
VP Sales
Head of Customer Success
Sales Manager
Enterprise-Grade, Without the Enterprise Wait
Your call data is your moat. We treat it that way — encrypted, access-controlled, and never used to train shared models.
End-to-End Encryption
All audio is encrypted in transit and at rest with AES-256 keys managed in our KMS.
Data Retention Controls
You control how long data is kept. Auto-delete after analysis or retain for 7, 30, or 90 days.
Access Controls
Role-based access, SSO, and audit logs. Only authorized personnel can access recordings and results.
Designed for GDPR & CCPA
EU and US data-residency options, DPA on request, and data-subject request tooling built in.
Audit Trail
Complete audit log of every access, analysis, and export to support your own compliance program.
SOC 2 Type II (in progress)
Our audit is underway. HIPAA-eligible workloads available under a signed Business Associate Agreement.
Frequently Asked Questions
Does this replace our CRM?
No — it supercharges it. Perceive8 reads and writes Salesforce, HubSpot, or Pipedrive automatically. Your CRM stays the system of record.
Which calls does it work on?
Sales demos, discovery calls, onboarding, support calls, QBRs, and churn-save conversations — from Zoom, Meet, dialers, or uploaded recordings.
Can reps control what gets recorded?
Yes. Consent workflows, per-call controls, and automatic redaction of sensitive data are built in.
How does churn detection work?
Aria models sentiment trends, competitor mentions, ticket language, and usage signals across all account conversations — then alerts your CS team with the evidence.
Do you train models on our data?
No. Your conversations are never used to train shared models. Data is encrypted in transit and at rest, with retention controls you set.
Less Than One Saved Deal Per Year.
Starts free. Scales by seat. Enterprise when you're ready.
Starter
- 50 calls/month
- Call summaries & scoring
- Basic CRM sync
- Self-serve coaching
Team
- Unlimited calls
- Churn-risk alerts
- Salesforce/HubSpot two-way sync
- Slack alerts
- Feedback themes
- Coaching dashboard
- QBR briefs
Enterprise
- Custom scoring models
- SSO & SCIM
- API & webhooks
- Custom retention policies
- EU data residency
- Dedicated CSM
Your next churn save is already on a recording.
See Perceive8 turn your sales and success conversations into CRM updates, churn alerts, and coaching — in one live demo.