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Leadership

Perceive every department.
Unlock growth.

Perceive8 gives you real-time visibility across every department, turning business signals into actionable insights. Know what needs attention, make confident decisions, and automatically trigger the next steps—so your business keeps moving forward.

LiveBusiness Overview — All DepartmentsToday
88Avg Sales Score
91%On-Script, Support
6Accounts To Watch

Needs Your Attention

Acme Corp. — $48K deal, no contact in 9 daysSales · stalled
Northwind Retail — 3rd support contactSupport · escalation risk
Jordan R. — coaching flagged, 2 callsRep development
Live across your organization

The numbers your board asks for, already calculated

$0.0M
at-risk revenue caught early
flagged before the deal went cold
0%
shorter deal cycle
stalled deals surfaced and unstuck sooner
0%
of calls & tickets scored, org-wide
sales, support and success, one standard
Visibility

One view.
Every department.

Stop switching between dashboards and disconnected reports. Perceive8 gives you a single, real-time view of your entire business, so every decision is based on what's happening now.

Sales

Every discovery call and demo scored live. Objections, stalls, and next steps surfaced the moment they happen.

Pipeline health: On track

Support

Escalations and SLA breaches flagged in real time, across phone, chat and email — not discovered in next month's QA sample.

Escalation risk: 2 accounts to watch

Customer Success

Renewal conversations watched for churn signals, so the save play fires while there's still time to act.

Renewal risk: Low, this quarter
Manager Enablement

Help your managers bring out the best in every team.

Your managers can't listen to every call their team takes. Perceive8 does — then hands them a weekly digest of exactly who to coach, on what, with the evidence attached. Coaching stops being a hunch and starts being a plan.

  • Weekly coaching digest, per manager, per rep
  • Every call linked to the exact moment that needs review
  • Team trends, not just individual scores
Coaching Digest — Sales Team · This Week

Jordan Reyes — needs coaching

Leads with price before value on 3 of last 5 calls. Suggested: review the Panoramic Doors call at 03:14.

Sarah Kim — trending up

Objection recovery improved 12 points this month. Share her approach with the team.

Top team theme: Leading with value before price — 4/12 calls improved this week.

Pipeline Intelligence

Know why deals stall —
and fix it same-day

Perceive8 reads every stalled conversation and tells you the real reason — pricing, timing, a missed stakeholder — then triggers the recovery play automatically.

Stalled Deals — Root Cause
Acme Corp. · $48K
Price objection unresolved

Auto-action: ROI one-pager drafted, awaiting rep approval to send.

Meridian Group · $22K
Decision-maker went quiet

Auto-action: re-engagement email queued, CC'd to economic buyer.

Vantage Retail · $65K
Missing security sign-off

Auto-action: security questionnaire routed to your compliance team.

Reports roll up weekly by rep, team, and root cause — so you coach the pattern, not just the deal.
Scoring

Every conversation scored,
the same standard for everyone

One playbook, applied to every call, chat, and ticket — human rep or AI agent. No department grading itself on a different curve.

88Org-wide average
Sales — discovery & demo
88
Support — resolution & tone
91
Success — renewal health
84
AI agents — same playbook
92
Compliance clean, 96%Success team — coaching opportunity
AI Agents

Agents that do the work —
and talk to each other

A sales agent hands a task to the CRM agent. The CRM agent hands context to a support agent. Your systems stop being silos and start being one mesh, working the same board as your people.

Agent Mesh — live activity
Sales Agent

Drafted follow-up to Marcus Bell, handed to CRM agent for logging

CRM Agent

Wrote deal stage + notes back to HubSpot, notified support agent of the account

Support Agent

Flagged open ticket on the same account, routed to the assigned rep

Coaching Agent

Compiled this week's digest from all three, ready for the manager review

Agents pass context and tasks to each other automatically — no rep re-typing the same update three times.
Security & Compliance

Enterprise-grade security, by default

Your conversations are sensitive data. Perceive8 is built and audited to keep it that way — encrypted, access-controlled, and independently certified.

  • ISO 27001 certified information security management
  • SOC 2 Type II report available on request
  • Full audit trail on every automated action
  • Role-based access controls, data residency options
Ecosystem & Compliance Health
ISO 27001Certified
SOC 2 Type IIAvailable
Data encryptionIn transit & at rest
Compliance flags this week1 needs review
Connects to the tools your teams already run
HHubSpot
SSalesforce
ZZendesk
#Slack
ZZoom
TMicrosoft Teams
+ and much more

Leaders finally see the whole picture

★★★★★

"I used to get a stalled-deal report on Friday. Now I know Tuesday morning, while there's still time to save it."

MC
Marc CohenVP Revenue, Vantage Retail
★★★★★

"Our managers finally coach with evidence instead of a gut feeling. Score, transcript, and the exact moment — right there."

LP
Lena PetrovCOO, Meridian Group
★★★★★

"Security asked hard questions before we rolled this out org-wide. ISO 27001 and the audit trail answered every one."

TA
Talia AdlerVP Customer Experience, Delta Systems

Leadership FAQs

Can I see across sales, support, and success in one place?

Yes — one business overview dashboard rolls up every department, with drill-down into any team, rep, or account.

Is our conversation data secure?

Perceive8 is ISO 27001 certified, encrypts data in transit and at rest, and gives you role-based access control plus a full audit trail on every automated action.

How do the AI agents work together?

Agents hand tasks and context to each other automatically — a sales agent updates the CRM agent, which alerts the support agent on the same account — so nothing gets re-typed or lost between systems.

Do we need to roll this out to every department at once?

No — most teams start with one department and expand once it proves out. The same playbook engine and scoring extend to every team you add.

See your whole business, in one place.

Score your first conversation today. From $49/month, no sales call.

No credit card required · Live in an afternoon